Privacy Policy

Overview

Ripline, Inc. ("Ripline," "we," "us," or "our") operates the website at ripline.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit the Site, submit an inquiry, or schedule a meeting with us.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Information we collect

We may collect the following types of information:

• Contact information — such as your name, email address, company name, inquiry type, and message when you submit our contact form.
• Scheduling information — such as your name, email address, and meeting preferences when you book time through our Calendly scheduling widget.
• Usage and analytics data — such as pages viewed, links clicked, referring URLs, device and browser type, and general location derived from IP address. We collect this through PostHog, our product analytics provider.
• Technical data — such as IP address, cookies, and similar identifiers used to operate and secure the Site.

How we use your information

We use personal information to:

• Respond to inquiries and communicate with you about our services
• Schedule and conduct meetings you request
• Understand how visitors use the Site and improve our content and experience
• Maintain the security, integrity, and performance of the Site
• Comply with applicable legal obligations

How we share information

We do not sell your personal information. We may share information with service providers that help us operate the Site and run our business, including:

• PostHog for website analytics
• Calendly for meeting scheduling
• Resend for delivering contact form submissions to our team
• Infrastructure and hosting providers that support the Site

These providers process information on our behalf and are permitted to use it only to provide services to us. We may also disclose information if required by law or to protect the rights, safety, and security of Ripline, our users, or others.

Cookies and analytics

We use cookies and similar technologies to analyze Site traffic and usage. PostHog may set cookies or use local storage to recognize returning visitors and measure interactions. You can control cookies through your browser settings, though disabling them may affect Site functionality.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Analytics data is retained according to our analytics provider's settings and our internal policies.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal information, or to object to certain processing. To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.

Children's privacy

The Site is not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes become effective constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or our data practices, contact us at founders@tryripline.com.

Ripline, Inc.
San Francisco, CA
United States